Casino sends free gambling offer to 55,000 customers
December 3, 2008
A casino in Pennsylvania just made an expensive mistake.
Instead of offering free food and gambling to less than 1,000 elite players, the casino sent a mailing with its generous offer to 55,000 customers. The Patriot-News says a spokesman blamed an outside contractor for the multi-million-dollar mistake.
"Despite this inadvertent mistake, we plan to honor up to $100 in
promotional credits and two complimentary passes to our epic buffet for
each of our 55,000 affected customers, valid through Dec. 25," the
casino says in a statement to WGAL-TV. "We sincerely appreciate our
customers' understanding as we continue to work through this unfortunate
situation."
